Privacy Policy

Last updated: 29 September 2026

About This Policy

Toolz is a trading name of GLAFKIAS ENTERPRISES LTD, a company registered in Cyprus under company number HE 430489.

This Privacy Policy explains what personal information we collect, why we collect it and how we use it.

Information We Collect

When you contact Toolz or become a customer, we may collect information including:

  • your first and last name;

  • business name;

  • position or job title;

  • telephone number;

  • email address;

  • information about the areas of your business you are looking to improve;

  • information you provide about your business;

  • details of products and subscriptions purchased through Toolz;

  • billing, payment and transaction information; and

  • communications between you and Toolz.

Our website is hosted by Squarespace, which may also process technical information about visits to the website, such as browser, device, IP address and website activity. Squarespace confirms that this type of information can be collected for its website analytics. Squarespace Help

How We Use Your Information

We use your information to:

  • respond to enquiries;

  • understand your business requirements;

  • recommend appropriate SaaS products;

  • provide and administer subscriptions purchased through Toolz;

  • manage payments, renewals and cancellations;

  • provide customer service;

  • maintain appropriate business and accounting records; and

  • tell existing business contacts and customers about other SaaS products and services available through Toolz where appropriate.

You can ask us to stop sending marketing communications at any time by contacting hello@toolz.cy or using an unsubscribe option where one is provided.

Sharing Information With SaaS Providers

We do not sell your personal information.

Where you choose to purchase or use a third-party SaaS product through Toolz, we may provide the relevant supplier with the information reasonably necessary to create, administer or support your licence or account.

We will not pass information submitted through our website contact form to a SaaS provider simply because you have contacted us. We will discuss the relevant service with you first.

Once you use a third-party SaaS platform, information that you provide directly to that platform is handled in accordance with that provider's own privacy policy and terms.

Toolz does not ordinarily have access to the information, files or other business data that you subsequently create or store within those third-party SaaS platforms.

Other Service Providers

We may use service providers necessary to operate our business and website, including website hosting, email, payment and accounting providers.

These organisations may process information only where necessary to provide their services or where otherwise permitted by law.

Legal Basis

Depending on the circumstances, we process personal information because it is necessary to perform or prepare to enter into a contract with you, because we have a legitimate business interest in operating and improving our services and communicating with business customers, because you have provided consent, or because we are required to do so by law.

GDPR requires organisations collecting personal information to identify purposes and legal bases for processing and provide information about recipients, retention and individual rights. Data Protection Authority

How Long We Keep Your Information

We retain information for as long as reasonably necessary to provide our services, administer active subscriptions and meet our legal, accounting and regulatory obligations.

Where we no longer have a legitimate or legal reason to retain personal information, it will be deleted or anonymised.

You may ask us to stop using your information for marketing at any time.

Where you have an active subscription through Toolz, we may need to retain certain information required to administer that subscription even if you have asked us to delete other information.

Your Rights

Under applicable data protection law, you may have rights relating to your personal information, including the right to:

  • request access to information we hold about you;

  • request correction of inaccurate information;

  • request deletion of information in certain circumstances;

  • restrict or object to certain processing;

  • withdraw consent where processing relies on consent; and

  • request a copy of certain information in a portable format.

These rights are subject to applicable legal requirements and exemptions. Cyprus's Data Protection Commissioner confirms these rights as part of the GDPR framework. Data Protection Authority

To exercise your rights, contact hello@toolz.cy.

You also have the right to raise a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.

Changes to This Policy

We may update this Privacy Policy when our services or legal requirements change. The latest version will be published on toolz.cy.

Contact

For privacy enquiries, contact:

Toolz
A trading name of GLAFKIAS ENTERPRISES LTD
Company number: HE 430489
Email: hello@toolz.cy